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Customer Service
Cancellations
Claims
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End-User Information
Online Registration
Managing your subscription
Online
End-User InformationPlease take careful note that Rockefeller University Press will not accept orders that lack the full name and address of the end-user for either print or online subscriptions. For print subscriptions, we can accommodate a separate mailing address, such as that of a consolidation center. For online subscriptions, we must also have a contact name and email address for the site administrator. It is not necessary to include IP addresses as part of online orders.
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Managing Your Print SubscriptionPayments
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ClaimsClaims for nonreceipt of issues must be received within 60 days of the issue date for subscribers in the US and Canada and 90 days for all other subscribers.
Managing Your Online Subscription
The Journal of Cell Biology
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